Coping with 'hate' mail

No newspaper, or website, worth its image can claim to be free from hate mail. None can be expected to entertain them in the name of freedom of expression. Spreading hatred towards something or someone can get to be some people's obsession. The Hindu readers editor, Mr K Narayanan makes a reference to this media virus in his latest op-ed column. As he put it,

Newspaper ombudsmen are familiar with what is called "campaign" or "hate" mail. In such instances, there is an organised flow of messages all containing the same idea, only slightly differently worded. From the pattern, it becomes obvious that these motivated missives need no consideration. As a rule, the Readers' Editor of The Guardian does not read them and indeed has them filtered out of his inbox