The Mysore centre of Builders Association of India (BAI) is talking in terms of raising, over the next one year, 50 lakh sq.ft. housing space, which means a hundred apartment blocks, with an investment of nearly Rs.600 crores. So said BAI chief, Mr K Sriram, on the eve of a Myrealty Expos at Southern Star Hotel. Some 30 property developers, who clubbed up to put up the show, have also involved institutions providing housing financing and insurance to facilitate prospective buyers all-round information at a one-stop expo.
I wish BAI also focuses its attention on after-sales service aspects. Evidently, such large scale apartments building BAI seeks to promote would exert pressure on maintenance and security services that are an integral part of apartment living. In Mysore, where apartment living is a relatively recent phenomenon, apartment-life support services are far from satisfactory. There is a definite need for developing these services on a professional footing.
Apartment builders, after completion of work in all its aspects - landscaping, proper rain-sun shade over common areas, intercom phones etc. - hand over real estate maintenance to residents association. Its office-bearers usually lack knowledge and management skills required to access and co-ordinate the upkeep of common facilities - power generator, plumbing, electrical fault repair, manning/maintenance of lift, 24/7 helpline, high-rise glass panel cleaning and other services for which there would be a spurt in demand with the growth of apartment blocks. Shouldn't BAI, which creates the steel-and-cement infrastructure, deem it its responsiblity to address issues pertaining to apartment-life support services ?
Then, there is the aspect of security. Till such time we become progressive enough to provide electronics security system in apartment complexes, BAI would do well to ensure that the mushrooming security services outfits in the city are run on professional lines. What we have now is that the uniformed staff provided by the so-called security agencies are under-paid and over-exploited, which make them poor security guards. If indeed BAI wants to function as a one-stop facilitator, the association should address issues of professionalism and efficiency in apartment-life support services in residential blocks, that often carry the brand name of their builders.